Terms & Conditions

Welcome to pk778, Bangladesh's trusted online gaming destination. These Terms & Conditions govern your use of the pk778 platform, including all games, betting markets, promotions, payment services, and any other feature accessible through our website. By registering an account or placing a bet, you confirm that you have read, understood, and accepted every provision stated herein. If you do not agree with any part of these terms, you must not use this platform.

pk778 reserves the right to amend these Terms & Conditions at any time. Continued use of the platform after any modification constitutes your acceptance of the revised terms. We recommend checking this page regularly to stay informed. Questions regarding these terms may be directed to our support team at [email protected].

1. Eligibility & Age Restriction

Use of the pk778 platform is strictly restricted to individuals who meet all of the following conditions:

• You are at least 21 years of age (21+ only). pk778 operates a zero-tolerance policy on underage gambling and may request proof of age at any time.
• You are accessing pk778 from a jurisdiction where online gaming is not explicitly prohibited under applicable local law.
• You are not a pk778 employee, contractor, or immediate family member of such persons, as they are excluded from promotional offers.
• You are acting on your own behalf as an individual and not on behalf of any third party or business entity.

2. Account Registration & Security

To access the full range of pk778 features including cricket betting, live casino, and slot games, you must register a single personal account. Providing accurate, current, and complete information during registration is mandatory. pk778 reserves the right to verify all submitted details and to suspend or close accounts where false information is detected.

One Account Per Player

Each player is permitted to hold only one active account on pk778. Creating duplicate or multiple accounts is strictly prohibited and will result in immediate closure of all associated accounts, forfeiture of any pending withdrawals, and permanent ban from the platform.

Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. pk778 shall not be liable for any losses incurred as a result of unauthorised access caused by your failure to secure your account. If you suspect that your account has been compromised, contact our support team immediately at [email protected] so we can take appropriate protective action.

3. Deposits & Withdrawals

pk778 supports a range of payment methods tailored for Bangladeshi players, including bKash, Nagad, Rocket, Upay, and select bank transfer options via Dutch-Bangla Bank, City Bank, BRAC Bank, and Islami Bank. All financial transactions are conducted in Bangladeshi Taka (BDT). The following conditions apply:

• Minimum deposit is ৳500 unless otherwise stated in a current promotion. Deposits are credited to your pk778 account balance in real time upon successful payment confirmation.
• Withdrawals are processed within 24 hours of a verified request. pk778 may require identity verification (KYC) before releasing any withdrawal, particularly for first-time cashouts or amounts exceeding ৳20,000.
• All funds deposited must be wagered at least once before a withdrawal can be requested, unless the deposit is for a non-bonus balance. Bonus funds are subject to their own specific rollover requirements.
• pk778 does not accept deposits made by third parties. The payment account used to deposit must belong to the same verified individual who holds the pk778 account.

pk778 is not responsible for delays caused by third-party payment processors, bank clearing times, or network disruptions. If you experience a payment issue, please contact support immediately with transaction reference details.

4. Bonuses & Promotional Offers

pk778 regularly offers promotions including a welcome bonus, reload bonuses, free spins on selected slot titles, and cricket betting cashback offers. All promotional terms are governed by the following general conditions, which apply unless a specific promotion's individual terms state otherwise.

Wagering Requirements

Bonus funds are subject to a minimum wagering requirement before any withdrawal can be processed. The applicable rollover multiplier is stated on each individual promotion page. Wagering is calculated on real-money bets placed on qualifying games. Bets placed on games excluded from wagering contribution will not count toward fulfilling the wagering requirement. pk778 reserves the right to void bonuses and any winnings derived from them if abuse is suspected.

Bonus Expiry

All bonuses carry an expiry period stated at the time of offer. If the wagering requirement is not completed within the stated timeframe, the bonus and any associated winnings will be forfeited automatically. Free spins winnings are typically subject to a separate rollover requirement as specified per promotion.

5. Prohibited Activities

The following activities are strictly prohibited on pk778. Violation of any item below may result in immediate account suspension, forfeiture of balance, and referral to relevant authorities where appropriate:

• Using automated bots, scripts, or any software tool to interact with the platform in a manner not intended for human players.
• Opening or operating multiple accounts for the purpose of claiming promotional offers more than once or circumventing betting limits.
• Engaging in any form of money laundering, fraud, or collusion with other players to manipulate game outcomes or exploit bonus conditions.
• Attempting to reverse engineer, disassemble, decompile, or exploit any part of the pk778 platform's software or infrastructure.
• Sharing login credentials with third parties or permitting any other person to access or operate your pk778 account on your behalf without explicit written consent from pk778.

6. Intellectual Property

All content on the pk778 platform — including but not limited to text, graphics, game interfaces, logos, software, data, and design elements — is the exclusive property of pk778 or its licensed content partners and is protected under applicable intellectual property law. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You may not reproduce, modify, distribute, transmit, display, create derivative works from, or commercially exploit any content from pk778 without prior express written permission.

7. Limitation of Liability

To the fullest extent permitted by applicable law, pk778, its directors, officers, employees, agents, and technology partners shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, the platform. This includes losses resulting from technical faults, server downtime, data loss, or third-party service failures outside pk778's reasonable control.

pk778 does not guarantee uninterrupted or error-free access to the platform. Scheduled maintenance or emergency service interruptions may occasionally affect availability. We will make reasonable efforts to notify users of planned downtime in advance through on-site announcements.

8. Responsible Gaming

pk778 is committed to providing a safe, fair, and responsible gaming environment. We firmly believe that gambling should remain an enjoyable form of entertainment, never a financial necessity. If you feel that your gambling habits are becoming harmful, we encourage you to use the following tools available on your account:

• Deposit Limits: Set daily, weekly, or monthly caps on how much you can fund your pk778 account to stay in control of your spending.
• Session Time Limits: Configure reminders or hard session cut-offs so you are always aware of how long you have been playing.
• Self-Exclusion: Request a temporary or permanent self-exclusion from pk778 by contacting our support team. During self-exclusion no deposits, bets, or promotional offers will be accessible.

9. Amendments to These Terms

pk778 may update these Terms & Conditions periodically to reflect changes in our services, legal obligations, or industry best practices. When material changes are made, we will post a notice on the platform and update the effective date at the top of this page. Your continued use of pk778 after the effective date of any revision constitutes your binding acceptance of the updated terms. If you disagree with the revised terms, you must immediately stop using the platform and contact support to discuss your account.

10. Governing Law & Disputes

These Terms & Conditions are governed by and construed in accordance with the laws applicable to the operation of online gaming platforms serving the Bangladesh market. Any dispute arising out of or in connection with these terms that cannot be resolved through direct discussion with our support team should be submitted in writing to [email protected]. pk778 is committed to resolving all legitimate disputes promptly and fairly. Nothing in these terms limits your statutory rights as a consumer under applicable Bangladesh consumer protection law.

11. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, our team is ready to assist you. You can reach us by email at [email protected]. Our support staff responds to all enquiries within 24 hours, Bangladesh Standard Time (BST, UTC+6). For questions related to responsible gaming, account security, deposits, or withdrawals, please include your registered account username in your message to help us assist you more efficiently.